Testimonials

Here is what our customers are saying about us...

17th St. Photo Just want to thank you for the pleasant shopping experience regarding a recent purchase. I was looking to buy an Olympus E-3 system and had pretty much decided on what I wanted, so all that remained, was where to purchase. Due to a horrendous experience a friend went through recently in the purchase of a Canon system from 1W_ _P_ _ T _, I discovered ResellerRatings.com and from the ratings you received it appeared that you were a trustworthy vendor. I telephoned at 10AM on Dec. 16th and was greeted by Mark. I asked if the E-3 was in stock, he replied that it was and did I have any questions. I replied that I had the order page at your site all filled in and ready to send, provided that the E-3 was in stock! Mark thanked me for the call, and I placed the order. The order was completed by 10:03AM About 1PM I received a call from your shipping department to verify my address information. Due to your reasonable shipping rates, I had requested next day air delivery. I was advised that the order would go out Monday morning. I received my package Tuesday as promised. Excellent shopping experience!

Gary F.

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On October 22nd I placed and order with you for a Garmin Nuvi 350....talked to Mark. He handled things in a very helpful and professional manner, the order was quick and easy. I chose the UPS Ground delivery. Exactly 75 hours after placing my order, the Garmin 350 was on my front porch in east Texas. Great service and what an amazing little device.. Thank you for your ease of ordering, your dependability , your professional employees (that speak english) and the fantastic service. Your price wasn't the cheapest I found but I am willing to pay a little more for good service. When I need to order anything you sell, I will be a return customer and will highly recommend you to anyone. Thanks again.

J. Perkins

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I ordered a canon lens via telephone. Your service representative was professional. He advised me that the lense was in stock, responded to a set of questions I asked, gave me what I asked for, and did not play any salesman games, even after I gave him the chance to do so (I suggested I was interested in a converter). I got a phone call about an hour later, and I said to myself, “uh oh, here comes the scam”. But your follow-up call merely confirmed my postal address for shipping purposes and did nothing else. I received the lens I ordered the next day at my home. Wondeful experience – I will return as a customer..

Bill W.

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I just wanted to write and thank you guys for a very pleasant transaction! There are so many 'horror' stories online with people having bad experiences buying camera's and equipment...I spent alot of time looking around before I chose 17th Street.This was a very expensive transaction for me and I could'nt afford a bad experience. I was surprised how quickly everything arrived...it was all carefully packed and exactly what I purchased. I'm starting photography classes at the end of this month and you had everything that I needed. I'll send you a copy of my first award winning picture(haha!). My wife and I usually make it to NYC once or twice a year and I'm looking forward to stopping by your showroom. Thanks again for making me smile today...now it's time to go and learn how to use all of this stuff!

Sincerely, J. Adkins

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I can not tell you how pleased I am with your store and your products. I ordered a Canon Rebel XT Digital (without the lens) and the 1GB Accessory Kit. I was prepared for all sorts of mis-direction, additional add-ons I would need, pressure to buy extra lenses, etc. I was astounded! At no time did my sales person (Doug) try to talk me into any other products that I did not need, other than the extended warranty. Doug was extremely profession and polite throughout the whole transaction. I was told I would receive the items ordered On 12/1/06 in the afternoon, I was given the tracking number to follow my order, and a number to call back for any further inquiries. My order actually arrived on 11/30/06 in the early afternoon in perfect shape. It is such a pleasure to deal with professionals such as Doug and your entire staff. I will definitely order all of my other photographic items from you and will highly recommend you to all of my friends and relatives. Please feel free to add this to your testimonials page. Again, thank you very much.

M. Butler, MSG, US Army (Ret) _____________________________________________________

I received my Olympus Flash unit today and just wanted to thank you for the excellent service. It can be a bit daunting to shop on the internet and place an order with any company for the first time. I took a chance and trusted the high marks awarded your company by PriceGrabber.com. Placing the order was very simple and direct. Your order department called me back in 20 minutes to confirm my order (first time that has ever happened!) and my order arrived in California in just four days. On top of that, your advertised price on the flash attachment was the lowest I could find anywhere. You now have my complete confidence. You may be assured that not only will I be shopping on your site in the future but I will let all of my friends know what a terrific deal 17th Street Photo can provide. Thanks

Sincerely, J. Newkirk _____________________________________________________

Gentlemen: I run the world’s largest Internet safety and help charity. I am also an Internet privacy and security lawyer, specializing in consumer protection and cybercrime prevention. In the course of our educational work, we produce videos for parents and others teaching them about Internet safety. I ran a search for a replacement prosumer digital video camera. I also needed it fast. (I had ten teens arriving in a couple hours to be videtaped.) I was amazed to find that you sold the product, through an authorized dealership, at the price promised (cheaper than some ebay used) and were fast and courteous. I will be back. We don’t have much money, but need digital cameras and video equipment. I don’t have time for those who promise a camera, and make you buy the components separately to pad the price. You sold me the entire product, in the original box, with a US warranty and a smile. I am impressed. Feel free to post this under your testimonial section. When you protect others form online fraud, it is a pleasure to find a retailer who cares as much about protecting their customers as we do.

Thanks, Dr. Parry Aftab Executive Director WiredSafety.org _____________________________________________________

I ordered my Canon lens overnight via e-mail. The following morning, Monday, at 10:00 A.M. (the moment the store opened), I received a personal phone-call from New York confirming my order with the assurance that It would be sent immediately. I was somewhat nervous, as most people are, when placing a substantial sum in the hands of a retailer located hundreds of miles away in a different country. However, the level of service offered by 17th Street Photo in delivering my items (they arrived in less than 48 hours) to an obscure place that few people are aware of (Nova Scotia, Canada) has left me with an elevated faith in e-commerce and a sense of trust in and commitment to 17th Street Photo. All future purchases of photo gear that I make will be from this company. The prices are the best on the web and make those in Canada seem absolutely silly. Even with shipping charges (air) the item cost me $1000 CDN less than it would have cost if purchased in Nova Scotia. In Toronto, the fourth most populous city in North America, the charge was $535 CDN more! Wake up Canada! Visit 17th Street Photo on the web. A truly satisfied, dedicated and thankful customer,

J Miller Nova Scotia Canada _____________________________________________________

Mark, Just a note to say thank you very much to you and to your company for the service provided after I placed my recent order. My experience with 17th Street Photo reflected what seems to be the case for all of your customers - courteous, efficient and honest service and prices that represent excellent value for money. Your business ethic was extremely reassuring, particularly for someone placing an order from so far away. The equipment ordered arrived on time today, in what appears to be perfect order. Thank you once again for your service. I would certainly recommend 17th Street Photo to anyone considering dealing with your company.

Regards, P. Collins Australia _________________________________________________________________

I live in Cyprus, and I have purchased repeatetly from U.S. based e-Shops. The service I received from 17th Street Photo, though was not even the least compared to the other stores. I purchased the scanner on Tuesday noon, and I received it on Tuesday morning, in CYPRUS!! The service is EXCELLENT (thanks Mr.Mark Martin) who answered my e-mails almost immediately, prices are VERY reasonable and international shipping cost and speed EXCELLENT!! Would definitely recommend buying from this site!!

Thanks again Loizos,....Cyprus ________________________________________________________________ Thank you for your prompt courtesy and most efficient service (even during what must be a crazy time of the year). Over the course of many years, I have continuously purchased electronics from the internet and this is the first time that I have receive such personable and credible service. Most e-tailors are inperson and make irresponsible promises (re inventory, products and delivery time). I am extremely pleased and surprised by the way you and your company operate - and I can tell you that if you keep this up, loyal customers will make sure they recommend you to others - you certainly have my loyalty ar a new and future customer. How do I buy stock in your company? You guys are great.

Thank you again. D. Shin _________________________________________________________

I just wanted to say that I did my homework before going to www.17photo.com when looking to purchase my Canon lens. As this was the most expensive online purchase ever for me, I wanted to be absolutely sure of getting the lens and price that was offered on their web site. Every review I could find online overwhelmingly spoke highly of them, so I decided on 17th Street Photo. The online checkout process was without a doubt, the most straight forward, no non-sense and easy to understand that I've experienced online. I was given the option of checking the shipping prices and total cost BEFORE giving any credit card info. I like this very much. Also, they list the item as in-stock or not, clearly on every item. I called the following morning (a bit nervous of finding out that what I had just ordered would not be in stock), but I was reassured by a person in a relaxed voice telling me "Your all set, no problem!". I felt like I made the right decision! I received my expensive lens in perfect condition, overnight delivery, without a scratch or hitch in the process! Anybody can sell a product. Very, very few can sell a product with quality service, honesty and low prices! Isn't that what everyone likes to experience in these days of rude and careless sales people?? I know I do. Thank you 17th Street Photo, I'll be back as they say!

Michael Yarberry, Louisville, KY. __________________________________________________________

Dear 17th Street Photo, I just wanted to write to thank you for your high quality service. As a first time internet buyer, I was very nervous to purchase a camera online. After contacting other online retailers and receiving mixed and sometimes suspicious answers on products, I decided to try 17th Street Photo. I chose you after hours of research and reading literally hundreds of reviews. I wish now that I would have saved myself the time and ordered with you right away. I ordered my camera after hours on a Thursday and had a brand new USA camera in perfect condition in my hands by Tuesday 1pm. I hope other buyers will use 17th Street Photo and I already have strongly recommended you to family and friends. Thank you again,

Matt a new lifetime client of 17th Street Photo __________________________________________________________

Dear 17th Street Photo: Just wanted to let you guys know that 17th Street Photo is going to be the first place I look for any photo equipment that I'm going to buy. The first time I had dealings with your organization I came into your showroom and everyone there was friendly and attentive. My most recent purchase was on line and not only was I blown away by the price of the item I was buying, but I was extremely happy that you called to confirm the credit card information, as the item was being purchased by one person and shipped to another. It's very comforting to know that you guys are taking the time to make sure everything is on the up and up. I will feel completely safe doing any on line purchases with you. Thank You and keep up the good work:

H. Squier

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Gentlemen, What can I say other than, FANTASTIC SERVICE ! Your business, 17th Street Photo and especially Ed, have restored my faith in the fact that people and companies do care and do provide what they say they will provide. What a pleasure it was in calling and placing an order for a Canon Camera. Then to top that off, I placed the order around 10:00 am California time on Tuesday understanding the camera would arrive in most likely 3 to 5 days. To my extreme and pleasant surprise when I arrived home from work the very next day, Wednesday and there was the camera and my wife informed me was delivered around 1:00 pm. WOW, that is something. Now to top it all off, it was everything you said it would be. Gentlemen, I can assure you of one thing, that is, you have won me over and I will most definitely purchase from you again and again, plus I will be letting all my friends and associates know all about you. Strangely enough I will also be in New York in May and if I have time I will stop in to say Hello and for sure end up buying something. Thank You, keep up the good work.

Sincerely, Ron Lewis La Palma, CA